We collect personal information such as name, email, and contact details when you interact with our services.
Additional data, such as IP addresses and cookies, may be collected to enhance user experience.
Use of Information:
Your information is used for providing and improving our services, communicating updates, and processing transactions.
We do not sell, rent, or share your personal information with third parties except as required by law or to provide requested services.
Data Security:
We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure.
Despite our efforts, no system can guarantee absolute security; users are encouraged to protect their accounts responsibly.
Cookies and Tracking:
Cookies are used to track user preferences and enhance site functionality. You can disable cookies through your browser settings.
Third-party tools may be employed for analytics and performance monitoring.
User Rights:
You have the right to access, update, or delete your personal information by contacting us directly.
You may opt out of marketing communications by using the unsubscribe link provided in emails.
Third-Party Links:
Our website may include links to external sites. We are not responsible for the privacy practices of these sites.
Policy Updates:
This privacy policy is subject to updates. Users are encouraged to review it periodically for changes.
Contact Information:
For any privacy-related queries, please contact us at privacy@troopercruit.com or use our contact form on the website.
Frequently Asked Questions (FAQs)
How is my personal information used?
Your personal information is used for service delivery, communication, and improving your user experience.
Can I opt out of data collection?
Yes, you can manage your preferences and opt out of data collection through your account settings or browser controls.
What security measures are in place to protect my data?
We use encryption, firewalls, and regular security audits to protect your data from unauthorized access.
How can I contact customer support?
You can contact us at support@troopercruit.com for any inquiries or assistance.
Payment Policy
Policy
Payment Methods:
TrooperCruit Private Limited accepts payments via credit/debit cards, electronic funds transfer (EFT), and other methods as specified on our website or agreed upon with the customer.
Invoice and Billing:
Invoices will be issued upon confirmation of services or products.
Customers are responsible for providing accurate billing and contact information.
Payment Terms:
Unless otherwise specified, payment is due within 30 days from the date of the invoice.
TrooperCruit Private Limited reserves the right to charge interest on overdue payments at a rate of 1.5% per month.
Late Payments:
A late fee of 1.5% may be applied to payments not received within the specified payment terms.
TrooperCruit Private Limited reserves the right to suspend services or deliveries for accounts with overdue payments.
Refunds and Cancellations:
Refund requests must be submitted in writing within 5 days of service/product delivery. Refund request will be processed within 3 business days.
Cancellation of services/products may be subject to cancellation fees as outlined in our cancellation policy.
Disputed Charges:
Customers must notify TrooperCruit Private Limited of any disputed charges within 5 days of receiving the invoice.
TrooperCruit Private Limited will investigate and resolve disputed charges in a timely manner.
Payment Currency:
All transactions will be conducted in the currency specified in the invoice. Any currency conversion fees or fluctuations are the responsibility of the customer.
Taxes:
Prices listed on our website or in invoices do not include applicable taxes. Customers are responsible for all taxes, duties, or levies imposed by governmental authorities.
Payment Receipts:
TrooperCruit Private Limited will provide payment receipts upon request. It is the responsibility of the customer to retain these receipts for their records.
Payment Disputes:
In the event of a payment dispute, the customer agrees to work in good faith with TrooperCruit Private Limited to resolve the issue promptly.
Billing Discrepancies:
Customers must notify TrooperCruit Private Limited of any billing discrepancies within 5 days of receiving the invoice. Failure to do so may result in the customer's acceptance of the charges as accurate.
Third-Party Payment Processors:
TrooperCruit Private Limited may use third-party payment processors to facilitate payments. Customers are subject to the terms and conditions of these processors in addition to TrooperCruit's policies.
Prepayment and Deposits:
TrooperCruit Private Limited may require prepayment or deposits for certain services or products. Such terms will be communicated to the customer in advance.
Credit Limits:
TrooperCruit Private Limited reserves the right to establish credit limits for customers. Exceeding these limits may result in a requirement for additional prepayment or suspension of services.
Frequently Asked Questions (FAQs)
What payment methods do you accept?
We accept payments through credit/debit cards, electronic funds transfer (EFT), and other methods specified on our website or agreed upon with the customer.
When is payment due for invoices?
Unless otherwise specified, payment is due within 30 days from the date of the invoice.
Are there late fees for overdue payments?
Yes, a late fee of 1.5% may be applied to payments not received within the specified payment terms.
How can I dispute a charge on my invoice?
Customers must notify us of any disputed charges within 5 days of receiving the invoice, and we will investigate and resolve the issue promptly.
Can I get a refund for services/products?
Refund requests must be submitted in writing within 5 days of service/product delivery, subject to our refund policy.
Are there any additional fees or taxes not included in the listed prices?
Prices listed do not include applicable taxes. Customers are responsible for all taxes, duties, or levies imposed by governmental authorities.
Can I set up automatic payments for recurring services?
Yes, we offer the option to set up automatic payments for recurring services. Please contact our billing department to arrange this.
Can I set up automatic payments for recurring services?
Yes, we offer the option to set up automatic payments for recurring services. Please contact our billing department to arrange this.
Can I make partial payments for an invoice?
We prefer payments in full, but if you're facing challenges, please reach out to our billing department to discuss possible arrangements.
What happens if my payment is declined?
If your payment is declined, we will notify you, and you may be subject to additional fees. Please update your payment information promptly to avoid service interruptions.
Can I change my preferred payment method?
Yes, you can update your preferred payment method by logging into your account or contacting our billing department for assistance.
Is there a grace period for late payments?
While we encourage timely payments, we understand that unforeseen circumstances may arise. Contact our billing department to discuss your situation and explore potential solutions.
Are there any restrictions on international payments?
International payments are accepted, but please be aware of any additional fees or currency conversion charges that may apply. Contact our billing department for more information.
Can I receive invoices in a different currency?
Invoices are typically issued in the currency specified in your account settings. Contact our billing department if you require invoices in a different currency.
What information is included in my invoice?
Invoices include a detailed breakdown of charges, the billing period, and any applicable taxes. If you have specific requirements, please let our billing department know.
Terms and Conditions
Terms & Conditions
Acceptance of Terms:
By using our services or purchasing our products, customers agree to abide by these terms and conditions.
Service/Product Delivery:
TrooperCruit Private Limited will make best efforts to deliver services/products within agreed-upon timelines.
Delays may occur due to unforeseen circumstances, and TrooperCruit Private Limited is not liable for such delays.
Intellectual Property:
All intellectual property rights related to services/products provided by TrooperCruit Private Limited remain the property of TrooperCruit Private Limited unless otherwise agreed upon.
Confidentiality:
Both parties agree to keep confidential information received during the course of the business relationship confidential and not disclose it to third parties.
Liability:
TrooperCruit Private Limited's liability for any damages arising from services/products is limited to the total amount paid by the customer for those services/products.
Governing Law:
These terms and conditions are governed by the laws of the State of Telangana, India.
Changes to Terms:
TrooperCruit Private Limited reserves the right to update these terms and conditions. Customers will be notified of any changes.
Termination of Services:
TrooperCruit Private Limited reserves the right to terminate services or refuse future business with any customer for reasons including but not limited to non-payment, violation of terms, or abusive behavior.
Force Majeure:
TrooperCruit Private Limited shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, natural disasters, or governmental regulations.
Data Protection and Privacy:
TrooperCruit Private Limited will handle customer data in accordance with applicable data protection laws. Our privacy policy, available on our website, outlines how customer data is collected, processed, and stored.
Indemnification:
Customers agree to indemnify and hold TrooperCruit Private Limited harmless from any claims, losses, or damages arising out of their use of our services or products.
Communication:
By providing contact information, customers consent to receive communications from TrooperCruit Private Limited, including but not limited to invoices, updates, and promotional materials.
Entire Agreement:
These terms and conditions constitute the entire agreement between the customer and TrooperCruit Private Limited and supersede any prior agreements or understandings, whether oral or written.
Severability:
If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Information:
Customers are responsible for keeping their contact information with TrooperCruit Private Limited up to date.
Modification of Services:
TrooperCruit Private Limited reserves the right to modify or discontinue any services or products at its discretion. Customers will be notified in advance of any significant changes.
Governing Language:
The governing language for these terms and conditions is English. Any translations are provided for convenience, and the English version shall prevail in case of any discrepancies.
Non-Solicitation:
During the term of the agreement and for 6 months afterward, customers agree not to solicit or hire any employees or contractors of TrooperCruit Private Limited involved in the provision of services.
Insurance:
TrooperCruit Private Limited maintains appropriate business insurance. Customers are responsible for maintaining their own insurance coverage related to the use of our services or products.
Feedback and Testimonials:
Customers may be invited to provide feedback or testimonials. By doing so, they grant TrooperCruit Private Limited the right to use, modify, or publish such feedback for promotional purposes.
Amendments to Terms:
TrooperCruit Private Limited reserves the right to amend these terms and conditions. Amendments will be effective upon posting on the company website, and customers are encouraged to review them periodically.
Electronic Communication:
By using our services, customers consent to receive electronic communication from TrooperCruit Private Limited, including but not limited to emails and notices posted on the website.
Dispute Resolution:
Any disputes arising from or related to these terms and conditions will be resolved through arbitration in accordance with the rules of [Arbitration Organization], and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Frequently Asked Questions (FAQs)
How long is the agreement valid?
The agreement is valid for the duration of the services or products provided unless terminated by either party as outlined in our terms.
What happens if there's a delay in service/product delivery?
While we make best efforts to adhere to timelines, delays may occur due to unforeseen circumstances. We are not liable for such delays.
Can I terminate services/products?
Yes, but cancellation may be subject to fees as outlined in our cancellation policy.
How is my personal information handled?
We handle customer data in accordance with applicable data protection laws. Our privacy policy outlines the collection, processing, and storage of customer data.
What if I have feedback or want to provide a testimonial?
We appreciate your feedback! Customers may be invited to provide testimonials, and by doing so, they grant us the right to use the feedback for promotional purposes.
How are disputes resolved?
Disputes arising from or related to these terms and conditions will be resolved through arbitration. See our dispute resolution clause for more details.
Can I transfer my account to someone else?
Account transfers may be possible but require prior approval. Contact our customer support for assistance and more information.
How often are these terms and conditions updated?
We may update our terms and conditions periodically. Any changes will be communicated to customers in advance.
What security measures do you have in place for online transactions?
We employ industry-standard security measures to protect online transactions. This includes encryption and secure payment gateways.
What happens if there is a breach of data security?
In the event of a data security breach, we will promptly investigate, take appropriate measures, and comply with relevant laws. Customers will be notified as required by law.
Can I share my account credentials with others?
No, sharing account credentials is strictly prohibited. Each account is for individual use, and account sharing may result in the suspension of services.
How can I terminate the agreement?
To terminate services or products, please follow the process outlined in our terms and conditions or contact our customer support for assistance.
Can I transfer the rights granted under the agreement?
No, the rights granted under the agreement are personal and may not be transferred or assigned without the prior written consent of TrooperCruit Private Limited.
Can I use your services for illegal activities?
No, our services must be used for lawful purposes only. Engaging in illegal activities is strictly prohibited and may result in termination of services.
How is intellectual property handled in the agreement?
All intellectual property rights related to the services or products provided remain with TrooperCruit Private Limited unless explicitly transferred in writing.
Can I subcontract services to third parties?
Subcontracting services to third parties may require approval. Please refer to the terms and conditions or contact our customer support for more information.
Is there a minimum contract term for your services?
The minimum contract term, if applicable, will be specified in the agreement. Please review your contract or contact our customer support for details.
What happens if I violate the terms and conditions?
Violating the terms and conditions may result in various consequences, including termination of services. Refer to the agreement for details on breaches and consequences.
Can I dispute the arbitration decision?
The decision reached through arbitration is usually final and binding. Refer to the dispute resolution clause in the agreement for information on the arbitration process.
How do you handle changes to the services during the agreement?
Changes to the services during the agreement may be subject to mutual agreement. Contact our customer support to discuss any necessary modifications.
We collect personal information such as name, email, and contact details when you interact with our services.
Additional data, such as IP addresses and cookies, may be collected to enhance user experience.
Use of Information:
Your information is used for providing and improving our services, communicating updates, and processing transactions.
We do not sell, rent, or share your personal information with third parties except as required by law or to provide requested services.
Data Security:
We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure.
Despite our efforts, no system can guarantee absolute security; users are encouraged to protect their accounts responsibly.
Cookies and Tracking:
Cookies are used to track user preferences and enhance site functionality. You can disable cookies through your browser settings.
Third-party tools may be employed for analytics and performance monitoring.
User Rights:
You have the right to access, update, or delete your personal information by contacting us directly.
You may opt out of marketing communications by using the unsubscribe link provided in emails.
Third-Party Links:
Our website may include links to external sites. We are not responsible for the privacy practices of these sites.
Policy Updates:
This privacy policy is subject to updates. Users are encouraged to review it periodically for changes.
Contact Information:
For any privacy-related queries, please contact us at privacy@troopercruit.com or use our contact form on the website.
Frequently Asked Questions (FAQs)
How is my personal information used?
Your personal information is used for service delivery, communication, and improving your user experience.
Can I opt out of data collection?
Yes, you can manage your preferences and opt out of data collection through your account settings or browser controls.
What security measures are in place to protect my data?
We use encryption, firewalls, and regular security audits to protect your data from unauthorized access.
How can I contact customer support?
You can contact us at support@troopercruit.com for any inquiries or assistance.
Payment Policy
Policy
Payment Methods:
TrooperCruit Private Limited accepts payments via credit/debit cards, electronic funds transfer (EFT), and other methods as specified on our website or agreed upon with the customer.
Invoice and Billing:
Invoices will be issued upon confirmation of services or products.
Customers are responsible for providing accurate billing and contact information.
Payment Terms:
Unless otherwise specified, payment is due within 30 days from the date of the invoice.
TrooperCruit Private Limited reserves the right to charge interest on overdue payments at a rate of 1.5% per month.
Late Payments:
A late fee of 1.5% may be applied to payments not received within the specified payment terms.
TrooperCruit Private Limited reserves the right to suspend services or deliveries for accounts with overdue payments.
Refunds and Cancellations:
Refund requests must be submitted in writing within 5 days of service/product delivery. Refund request will be processed within 3 business days.
Cancellation of services/products may be subject to cancellation fees as outlined in our cancellation policy.
Disputed Charges:
Customers must notify TrooperCruit Private Limited of any disputed charges within 5 days of receiving the invoice.
TrooperCruit Private Limited will investigate and resolve disputed charges in a timely manner.
Payment Currency:
All transactions will be conducted in the currency specified in the invoice. Any currency conversion fees or fluctuations are the responsibility of the customer.
Taxes:
Prices listed on our website or in invoices do not include applicable taxes. Customers are responsible for all taxes, duties, or levies imposed by governmental authorities.
Payment Receipts:
TrooperCruit Private Limited will provide payment receipts upon request. It is the responsibility of the customer to retain these receipts for their records.
Payment Disputes:
In the event of a payment dispute, the customer agrees to work in good faith with TrooperCruit Private Limited to resolve the issue promptly.
Billing Discrepancies:
Customers must notify TrooperCruit Private Limited of any billing discrepancies within 5 days of receiving the invoice. Failure to do so may result in the customer's acceptance of the charges as accurate.
Third-Party Payment Processors:
TrooperCruit Private Limited may use third-party payment processors to facilitate payments. Customers are subject to the terms and conditions of these processors in addition to TrooperCruit's policies.
Prepayment and Deposits:
TrooperCruit Private Limited may require prepayment or deposits for certain services or products. Such terms will be communicated to the customer in advance.
Credit Limits:
TrooperCruit Private Limited reserves the right to establish credit limits for customers. Exceeding these limits may result in a requirement for additional prepayment or suspension of services.
Frequently Asked Questions (FAQs)
What payment methods do you accept?
We accept payments through credit/debit cards, electronic funds transfer (EFT), and other methods specified on our website or agreed upon with the customer.
When is payment due for invoices?
Unless otherwise specified, payment is due within 30 days from the date of the invoice.
Are there late fees for overdue payments?
Yes, a late fee of 1.5% may be applied to payments not received within the specified payment terms.
How can I dispute a charge on my invoice?
Customers must notify us of any disputed charges within 5 days of receiving the invoice, and we will investigate and resolve the issue promptly.
Can I get a refund for services/products?
Refund requests must be submitted in writing within 5 days of service/product delivery, subject to our refund policy.
Are there any additional fees or taxes not included in the listed prices?
Prices listed do not include applicable taxes. Customers are responsible for all taxes, duties, or levies imposed by governmental authorities.
Can I set up automatic payments for recurring services?
Yes, we offer the option to set up automatic payments for recurring services. Please contact our billing department to arrange this.
Can I set up automatic payments for recurring services?
Yes, we offer the option to set up automatic payments for recurring services. Please contact our billing department to arrange this.
Can I make partial payments for an invoice?
We prefer payments in full, but if you're facing challenges, please reach out to our billing department to discuss possible arrangements.
What happens if my payment is declined?
If your payment is declined, we will notify you, and you may be subject to additional fees. Please update your payment information promptly to avoid service interruptions.
Can I change my preferred payment method?
Yes, you can update your preferred payment method by logging into your account or contacting our billing department for assistance.
Is there a grace period for late payments?
While we encourage timely payments, we understand that unforeseen circumstances may arise. Contact our billing department to discuss your situation and explore potential solutions.
Are there any restrictions on international payments?
International payments are accepted, but please be aware of any additional fees or currency conversion charges that may apply. Contact our billing department for more information.
Can I receive invoices in a different currency?
Invoices are typically issued in the currency specified in your account settings. Contact our billing department if you require invoices in a different currency.
What information is included in my invoice?
Invoices include a detailed breakdown of charges, the billing period, and any applicable taxes. If you have specific requirements, please let our billing department know.
Terms & Conditions
Terms & Conditions
Acceptance of Terms:
By using our services or purchasing our products, customers agree to abide by these terms and conditions.
Service/Product Delivery:
TrooperCruit Private Limited will make best efforts to deliver services/products within agreed-upon timelines.
Delays may occur due to unforeseen circumstances, and TrooperCruit Private Limited is not liable for such delays.
Intellectual Property:
All intellectual property rights related to services/products provided by TrooperCruit Private Limited remain the property of TrooperCruit Private Limited unless otherwise agreed upon.
Confidentiality:
Both parties agree to keep confidential information received during the course of the business relationship confidential and not disclose it to third parties.
Liability:
TrooperCruit Private Limited's liability for any damages arising from services/products is limited to the total amount paid by the customer for those services/products.
Governing Law:
These terms and conditions are governed by the laws of the State of Telangana, India.
Changes to Terms:
TrooperCruit Private Limited reserves the right to update these terms and conditions. Customers will be notified of any changes.
Termination of Services:
TrooperCruit Private Limited reserves the right to terminate services or refuse future business with any customer for reasons including but not limited to non-payment, violation of terms, or abusive behavior.
Force Majeure:
TrooperCruit Private Limited shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, natural disasters, or governmental regulations.
Data Protection and Privacy:
TrooperCruit Private Limited will handle customer data in accordance with applicable data protection laws. Our privacy policy, available on our website, outlines how customer data is collected, processed, and stored.
Indemnification:
Customers agree to indemnify and hold TrooperCruit Private Limited harmless from any claims, losses, or damages arising out of their use of our services or products.
Communication:
By providing contact information, customers consent to receive communications from TrooperCruit Private Limited, including but not limited to invoices, updates, and promotional materials.
Entire Agreement:
These terms and conditions constitute the entire agreement between the customer and TrooperCruit Private Limited and supersede any prior agreements or understandings, whether oral or written.
Severability:
If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Information:
Customers are responsible for keeping their contact information with TrooperCruit Private Limited up to date.
Modification of Services:
TrooperCruit Private Limited reserves the right to modify or discontinue any services or products at its discretion. Customers will be notified in advance of any significant changes.
Governing Language:
The governing language for these terms and conditions is English. Any translations are provided for convenience, and the English version shall prevail in case of any discrepancies.
Non-Solicitation:
During the term of the agreement and for 6 months afterward, customers agree not to solicit or hire any employees or contractors of TrooperCruit Private Limited involved in the provision of services.
Insurance:
TrooperCruit Private Limited maintains appropriate business insurance. Customers are responsible for maintaining their own insurance coverage related to the use of our services or products.
Feedback and Testimonials:
Customers may be invited to provide feedback or testimonials. By doing so, they grant TrooperCruit Private Limited the right to use, modify, or publish such feedback for promotional purposes.
Amendments to Terms:
TrooperCruit Private Limited reserves the right to amend these terms and conditions. Amendments will be effective upon posting on the company website, and customers are encouraged to review them periodically.
Electronic Communication:
By using our services, customers consent to receive electronic communication from TrooperCruit Private Limited, including but not limited to emails and notices posted on the website.
Dispute Resolution:
Any disputes arising from or related to these terms and conditions will be resolved through arbitration in accordance with the rules of [Arbitration Organization], and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Frequently Asked Questions (FAQs)
How long is the agreement valid?
The agreement is valid for the duration of the services or products provided unless terminated by either party as outlined in our terms.
What happens if there's a delay in service/product delivery?
While we make best efforts to adhere to timelines, delays may occur due to unforeseen circumstances. We are not liable for such delays.
Can I terminate services/products?
Yes, but cancellation may be subject to fees as outlined in our cancellation policy.
How is my personal information handled?
We handle customer data in accordance with applicable data protection laws. Our privacy policy outlines the collection, processing, and storage of customer data.
What if I have feedback or want to provide a testimonial?
We appreciate your feedback! Customers may be invited to provide testimonials, and by doing so, they grant us the right to use the feedback for promotional purposes.
How are disputes resolved?
Disputes arising from or related to these terms and conditions will be resolved through arbitration. See our dispute resolution clause for more details.
Can I transfer my account to someone else?
Account transfers may be possible but require prior approval. Contact our customer support for assistance and more information.
How often are these terms and conditions updated?
We may update our terms and conditions periodically. Any changes will be communicated to customers in advance.
What security measures do you have in place for online transactions?
We employ industry-standard security measures to protect online transactions. This includes encryption and secure payment gateways.
What happens if there is a breach of data security?
In the event of a data security breach, we will promptly investigate, take appropriate measures, and comply with relevant laws. Customers will be notified as required by law.
Can I share my account credentials with others?
No, sharing account credentials is strictly prohibited. Each account is for individual use, and account sharing may result in the suspension of services.
How can I terminate the agreement?
To terminate services or products, please follow the process outlined in our terms and conditions or contact our customer support for assistance.
Can I transfer the rights granted under the agreement?
No, the rights granted under the agreement are personal and may not be transferred or assigned without the prior written consent of TrooperCruit Private Limited.
Can I use your services for illegal activities?
No, our services must be used for lawful purposes only. Engaging in illegal activities is strictly prohibited and may result in termination of services.
How is intellectual property handled in the agreement?
All intellectual property rights related to the services or products provided remain with TrooperCruit Private Limited unless explicitly transferred in writing.
Can I subcontract services to third parties?
Subcontracting services to third parties may require approval. Please refer to the terms and conditions or contact our customer support for more information.
Is there a minimum contract term for your services?
The minimum contract term, if applicable, will be specified in the agreement. Please review your contract or contact our customer support for details.
What happens if I violate the terms and conditions?
Violating the terms and conditions may result in various consequences, including termination of services. Refer to the agreement for details on breaches and consequences.
Can I dispute the arbitration decision?
The decision reached through arbitration is usually final and binding. Refer to the dispute resolution clause in the agreement for information on the arbitration process.
How do you handle changes to the services during the agreement?
Changes to the services during the agreement may be subject to mutual agreement. Contact our customer support to discuss any necessary modifications.